|Knowledge Base Home | Submit a new ticket|
When you try to install the dongle driver it refuses to get installed, and you get the message "A newer version of the Sentinel System Driver was found".
The earlier dongle driver did not get uninstalled properly.
1. Download The zip file at this link and extract the files it contains:
2. Run the file SSDCleanup.exe
3. Install the driver that you were trying to install earlier.