Knowledge Base Home | Submit a new ticket
CADEM Knowledge Base

Message "Newer version found" during Dongle driver installation

Article Id: #18     Viewed: 2429 times     Last updated on: 05 Sep 2011     Article Category: CAPSturn    

Problem
-------
When you try to install the dongle driver it refuses to get installed, and you get the message "A newer version of the Sentinel System Driver was found".

Cause
------
The earlier dongle driver did not get uninstalled properly.

Solution
--------
1. Download The zip file at this link and extract the files it contains:
ftp://ftp.cadem.com/pub/SSDCleanup_1.2.0.5.zip

2. Run the file SSDCleanup.exe

3. Install the driver that you were trying to install earlier.

Was this information useful?
Yes     No
Help Desk Software powered by HelpDesk Pilot 4.4.0 Commercial Version, 2005-2009, Tenmiles Corporation