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CAPSturn has been installed in the C drive.
Uninstall CAPSturn and reinstall it in a drive other than C (like D, E, etc.).
An old version of the dongle driver has been installed. E.g., The OS is Windows 7, but the Windows XP driver has been installed.
Uninstall the dongle driver 'Sentinel protection installer 7.5.0' (which is meant for Windows XP) and install the correct driver 'Sentinel protection installer 7.6.1'.