Knowledge Base Home | Submit a new ticket
CADEM Knowledge Base

NCyclo : Superpro key not found

Article Id: #7     Viewed: 3085 times     Last updated on: 18 Aug 2010     Article Category: NCyclo Mill, NCyclo Turn    

Cause 1 : The NCyclo dongle is not inserted.
Solution 1 : Insert the NCyclo dongle if you have not done so.
Solution 2 : Check if you have inserted the dongle of some other Cadem product by mistake.

Cause 2 : The NCyclo dongle driver is not installed.
Solution 1 : Install the dongle driver from the product CD.

Cause 3 : The dongle driver installed does not match the Operating System.
Solution 1 : Unistall the dongle driver and install the correct one on the product CD.

Cause 4 : An NCyclo dongle and another Cadem dongle are inserted together.
Solution 1 : Remove the other dongle and insert it again.
Solution 2 : Use only one of the products at any given time.

Was this information useful?
Yes     No
Help Desk Software powered by HelpDesk Pilot 4.4.0 Commercial Version, 2005-2009, Tenmiles Corporation