Terms & Conditions

Terms and conditions

 Warranty

Warranty on all physical items supplied by CADEM is 3 months from the date of dispatch. CADEM warrants to the original licensee that the physical media – CD / DVD on which the software is recorded and the USB hardware port lock to be free from defects in material and workmanship under normal use and service during the warranty period. Defective items will be repaired or replaced free of cost at our office in Bangalore. All shipping charges involved are payable by the user. Warranty does not cover the following:

• Support pertaining to viruses, PC and operating system (Windows-XP etc.) problems
• Repairs due to accidents and misuse of equipment
• Providing engineering services to program specific parts and operations
• Onsite visits for support, re-installation and re-training of the product.
• Repairs and parameter configuration of serial ports on CNC
• Power supply units, optical isolators, EMI filters and cables.
• Providing software back-ups

Media

All software will be provided on Compact Discs. Only one printed tutorials / user manuals will be provided.
 

Limitation of Liability

In no event shall CADEM or anyone else who has been involved in creation, production or delivery of this software be liable for any direct, indirect, consequential or incidental damages / loss arising out of the use, the results of use, or inability to use the software and its documentation.