Upgrades and Updates

Policy on updates

Maintenance updates that comprise rectification of bugs will be made available as and when released. User will be notified when a maintenance update is released for downloading. Updates will be released only for the current version of the software – ver.10.0. Users using older versions must upgrade to the current version before updating. Updates are free.

Policy on upgrades

Upgrade is a new version that comprises extensive engineering and software development work to provide significant feature enhancements to the product. It is accompanied with new add-on feature modules and new documentation. Upgrades are normally released once in 12 ~ 18 months. Upgrades are chargeable.

Policy on software modifications

CAPSmill and CAPSturn are packaged software products. These software are licensed to buyer as-is basis. Cadem reserves the right to makes changes in the design specification with out notice. Software is an integrated system, and a seemingly minor change in one area has a trickle down effect on many other parts of the system. Customizations/modifications call for development time, require additional testing time, and increase support costs. Therefore, Cadem does not assure to add, modify or delete any feature however minor or relevant it may be. Constructive suggestions and user feedback are welcome. Cadem makes no guarantees on incorporating user suggestions.