ANSWERS

How do I buy Cadem’s products online?
Click on the BUY NOW button against the product that you wish to buy.
Click on this link to go Cadem’s Buy Online page.

How safe is it to buy online?
RegSoft.com allows products to be securely registered or purchased with a credit card over the Internet. All transactions are protected by an extremely high level of security, SSL Secured with 128-bit encryption (highest allowed by U.S. law) through its partnership with www.Thawte.com.

The purchase area of RegSoft.com is secure - guaranteed. Secure means that any information provided to RegSoft.com is protected from tampering when a customer is located in a RegSoft.com purchasing page where a lock symbol is displayed in the status bar of their web browser. If a screen is secure, the lock or key at the bottom of the browser page changes color or is clasped together; however, this may vary according to which browser is being used. Should you be unsure about whether you are on a secure page, you can email at sales@RegSoft.com

Phone orders
Customers placing orders may call our toll-free order line and speak with one of our knowledgeable representatives. However, please note that the order line is only to be used for placing orders

In the United States: Toll-Free Order Phone Number: 1-877-RegSoft (1-877-734-7638)
International Order Phone Number: +1-770-319-2718

Fax Orders
Fax Orders - For customers that are uncomfortable about using credit cards online, we gladly accept fax orders. For information about how to send RegSoft.com a fax order, please click here.

Mail Orders
Mail your purchase orders along with your cheques, the processing time may be delayed until the Cheque clears the banking process.

RegSoft.com Inc.
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344
USA

Want to buy online and pay by Credit Card but do NOT like giving my credit card details over the net?
We understand that Internet sales methods are not comfortable for everyone. Voice Ordering System is an excellent alternative for registering software online and for obtaining answers to ordering questions. Payments may be accepted by mail or phone.

Voice Ordering System over phones
In the United States: Toll-Free Order Phone Number: 1-877-RegSoft (1-877-734-7638)
International Order Phone Number: +1-770-319-2718

Fax Orders
Customers can select the "fax" option on the order page, and they will be prompted to enter some information. We will email them the steps to fax their order to us.

How do I buy direct from CADEM?
Email to sales and request for a formal proforma invoice for the product that you wish to buy. Upon receiving the proforma, please fax us (+ 91 80 22442732) your formal or official purchase order. A formal purchase order is essential for preparing export documents. Your purchasing order must have full shipping address and billing address.

Simultaneously, arrange to wire transfer the funds to us. We‘ll ship your order as soon as our bankers advise us the receipt of the funds.

Our bank details for making payment through wire transfer

Why must I pay before shipping?
The foreign exchange rules governing SOFTWARE exports are different here. All SOFTWARE exports shipments are required to be 'secured transactions', ie. to say the if the invoice value is less than USD 50000 then it has to be wire transfer before shipping and if it is more than USD 50000 then it is a bank irrevocable letter of credit (ILC) payable at sight or wire transfer. Any other procedure will be a violation of foreign exchange rules and would be an economic offense . We realise that these regulations are uncomfortable.These laws are soon going to be changed, untill such time we have no option but to follow them.

Please allow couple of minutes more of your time to learn the procedure that we need to go through to export to you:

Step 1 Receive your formal purchase order by fax.
Step 2 Wait for the wire transfer from you and our banker's advise of receipt of the funds.
Step 3 After the 100% invoice amount has come in. It issues us a FIRC:Foreign Inward Remittance Certificate
Step 4 We then raise an invoice and attach the bank's FIRC and forward the docs to STPI- a Govt. office for software exports,for their approval.
Step 5 After STPI and customs approval , it ships. We use FEDEX.

How do I install the license key to unlock NCnet or CAM Lite?
When you buy NCnet or CAM Lite and choose software license key you will receive an unlock code. This unlock code is related to the fingerprint number of your PC that you have sent us. The code is sent to you by email as a file attachment. For example: < 06022003-44112-17.lic >. Save this file in a folder. Browse to this file when asked to enter the license key.
If you are using WINDOWS 2000 or NT or XP you must log in as the 'Administrator' so that you would have the access rights to register the license in the Windows Registry.
Please preserve this key carefully. The license will activate the product only on the PC on which you created the finger print number. Do not attempt to open or edit this license file.

NCnet Licence

What is a Fingerprint number and where do I find it?
Fingerprint is a unique a number that identifies your PC. It is a number generated by our program. Using the fingerprint number we create a code that enable us to lock our product to your PC.You will find your PCs fingerprint on the startup screen of the program.

NCnet and CAM Lite

What does the demo CD contain?
The demo CD comprises the following programs and documentation.
All trial programs come with pre - defined limitations.

Programs
30 day free trial of CAPSmill ver 8.1
30 day free trial of CAPSturn ver 8.1
30 day free trial of NCnet 1 x 8 DNC ver 7.0
15 day free trial of CAM Lite ver 8.1
Unlimited time 100 % FREE DNC NCnet Lite ver 7.0

Documentation
E-brochures for all the above mentioned programs

How do I evaluate CAPSmill or CAPSturn ?

How to check out CAPSturn in 30 mins
How to check out CAPSmill in 30 mins

Hardware license:
If you want the flexibility of being able to move the program between different PCs, you can opt for a dongle. A dongle will allow you to install and run the program on any PC, and not lock it to any single PC. For example, you can run the program on the shop floor PC in the daytime, then on your laptop or home PC after working hours. You must buy a separate dongle for each program.

You will receive the following:
NCnet program on a CD-ROM
One dongle
One printed user manual.

How do I evaluate NCnet 1?
Download the 30 day free trial of NCnet 0.
The free trial allows you to configure unlimited machines.
If you propose to use NCnet with a manual switch, you can try it out.
If you do not already have the hardware, you can borrow it from your vendor on a trial basis.
Get the DNC cable connection and parameter settings from support.
Contact support for free support.

How do I evaluate NCnet 0?
Download the 30 day free trial of NCnet 0.
The free trial allows you to configure unlimited machines.
If you propose to use NCnet with a manual switch, you can try it out.
If you do not already have the hardware, you can borrow it from your vendor on a trial basis.
Get the DNC cable connection and parameter settings from support
Contact support for free support.

Does the free trial software have any limitations ?

Limitations in trial version
In toolpath simulation all time values are displayed as asterisks ( x ).
Tool co-ordinates are shown with only one decimal for MM or two decimals for INCH, followed by zeros.
The NC program is generated with only one decimal for MM or two decimals for INCH, followed by zeros.
In the time study sheet all time values are displayed as zeros.
" Save" function is disabled in generic postprocessor.
Trial version will install only once on a PC.